Travel Counselor

Company: US Main
Location: Concord
Posted on: February 3, 2025

Job Description:

Travel Sales Counselor "Travel Agent"

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Salary to be discuss over the phone.
Full-time
No Degree Mentioned
Health insurance
Dental insurance
Paid time off

Job Description

Why Work For Us?
--- Great Pay - opportunity to participate in a discretionary annual incentive plan or other incentive plans depending upon position
--- 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period
--- Benefits - Medical, Dental, Vision, wellness program, and more!
--- Paid Holidays
--- Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
--- Collaborative Environment - We value your contribution to providing exceptional service to our members.
--- Free Classic Membership
--- Product Discounts
--- Tuition Reimbursement Program

Additional Details:
Competitive hourly base + commissions

Our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform our services for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.



Summary:

As a Travel Counselor, you will be responsible for providing exceptional travel sales and support experiences to our Members.

This is a full-time, onsite position in Concord, California.

Essential Functions
--- Sells International & Domestic vacation packages, cruises, tours, hotel, car rental, rail, and air travel.
--- Researches, evaluates, and compares appropriate Travel Partner packages to match up with member needs for the purpose of "delivering exceptional member experiences" in every transaction.
--- Stays current with world events and latest travel industry developments and trends, and provides relevant information to members.
--- Processes and interprets travel documents for members purchasing travel products and informs them of governmental requirements.
--- Initiates contact with members and past customers to prospect for new business and encourage repeat business.
--- Cross-sells products and services (e.g., insurance (P&C, Life), new membership accounts, etc.).



Knowledge/Skills/Abilities
--- Basic computer (e.g., Microsoft Word, Outlook, etc.) and industry-specific applications (e.g., Galileo, VAX, etc.) and telephone skills.
--- GDS experience required (Apollo/Galileo/Travelport).
--- Knowledge of travel products and worldwide geography, the ability to read and interpret maps and brochures.
--- Strong consultative selling skills with the ability to listen to members' needs.
--- Bilingual communication skills are a plus.



Education & Experience / Licenses & Certification
--- High school diploma or equivalent.
--- 2 years of recent experience selling international and domestic travel services (preferred).
--- Travel Institute certification as "CTA, CTC, or CTIE" (preferred).

Work Environment/Physical Requirements
--- Works in an office environment sitting at a desk, table, or computer workstation for extended periods of time.
--- May travel by car, plane, or other forms of transportation to attend business meetings or conferences.
--- Approximately 70-80 percent of the time spent on the job involves the use of a personal computer.

Give me a call! Let's discuss!

Keywords: US Main, Concord , Travel Counselor, Other , Concord, California