Help Desk Technician - Strong Technical Skills

Location: Fremont
Posted on: November 20, 2024

Job Description:

We are seeking a Help Desk Technician II for a temp to perm opportunity in Fremont. Client is a stable but growing company with great benefits. Soft people skills are key for this position.

? Strong overall technical strengths. We are a Microsoft shop.

? Excellent communications/user support skills. The person has to continuously deliver excellent customer service.

? Focused, agile and organized. We need someone who thinks quick on their feet and has the ability to prioritize and stay focused.

Primary IT support for 200+ BCAM users worldwide

Local IT support for Fremont and Auburn offices

Member of "Messaging" and "Migration" Global Teams

Messaging Team: Exchange Email Management

Migration Team: Integration of existing and newly acquired Active Directory domains

Responsible for all things IT:

Windows Server 2008 Active Directory Enterprise Admin

Microsoft Exchange 2010 Admin

Blackberry Enterprise Server Admin

Windows 7 Admin

Brocade Network Engineer

Simpana Commvault Admin (Backup solution)

Scripting / Automation

System Imaging

Project Management

Vendor relations

Documentation

Training

End user support via OTRS ticketing system

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Concord , Help Desk Technician - Strong Technical Skills, IT / Software / Systems , Fremont, California