Senior Project Manager - Signage & Wayfinding Strategy

Company: Society for Experiential Graphic Design
Location: Pleasant Hill
Posted on: March 27, 2025

Job Description:

The GNU Group is looking for an experienced Senior Project Manager - Signage & Wayfinding Strategy to lead strategy, planning and execution for environmental branding, architectural signage and wayfinding solutions for our clients. This pivotal role is both client-facing and strategically embedded in the success of the firm. Candidates with proven experience, initiative, and leadership capabilities may evolve into a principal-level position within the GNU Group.The Senior Project Manager (SrPM) holds full authority and accountability for all aspects of a client's engagement-from proposal to closeout. This includes overseeing strategy, resource allocation, budgeting, schedule control, project delivery, and client satisfaction. This individual will also contribute to internal team leadership, thought leadership, and strategic growth.Essential Duties and Responsibilities:

• Project Planning and Execution: Lead creation of detailed project work plans including: scope definition, timeline, resource allocation, risk assessment, budget tracking, and quality control. Monitor progress through project management tools and dashboards; proactively update clients and leadership. Track and adjust project schedules to ensure alignment with changing client needs and internal resourcing. Develop and manage contingency plans to mitigate project risks. Ensure successful project closeout including lessons learned and documentation.
• Team Leadership & Mentorship: Collaborate with Director of Project Management and Project Managers (PMs) to guide project execution and support conflict resolution. Provide coaching, peer feedback, and support professional development for project teams. Foster a team culture that values open communication, accountability, and continuous learning.
• Client Relationship: Proactively meet with clients on a regular basis post-award to ensure customer satisfaction and maximum exposure at all levels. Develop a program which identifies top/key clients to build and/or maintain client relationships and strategic partnerships. Develop stakeholder engagement plans to manage expectations and ensure alignment at every project phase.
• Stakeholder & Client Engagement: Develop stakeholder engagement strategies to manage expectations and align on goals. Conduct regular client check-ins and lead project reviews to ensure satisfaction. Build strategic partnerships with key clients for long-term growth.
• Technical & Financial Oversight: Ensure high-quality deliverables across all phases of work. Track project financials against work plan estimates, resolve variances, and maintain profitability.
• Project Controls & Reporting: Leverage project management tools and software to monitor scope, schedule, budget, resources and revenue projections. Generate and share regular status reports for internal and external stakeholders.
• New Business: Assist in new business presentations and interviews as needed. Proactively look for opportunities to add value to existing accounts and produce high-quality work to grow opportunities organically.Qualifications:
  • Bachelor's degree or equivalent experience.
  • 10 years' experience in wayfinding, environmental branding, and architectural signage.
  • 5+ years' experience in leading healthcare wayfinding strategy & implementation.
  • Proven ability to plan, document and execute project plans, including scope definition, schedules, budgets and deliverables.
  • Excellent presentation, verbal, written and leadership skills.
  • Ability to plan, document and execute project plans, including scope definition, timelines and budgets.
  • Organized, with excellent problem solving, time management and risk management skills.
  • Highly detail-oriented, with a strong eye for design and quality control.
  • Strong knowledge of Project Management Methodology and Tools, with a strong knowledge of Project Management Disciplines.
  • Proactive, flexible, team player with the confidence and integrity to earn client and internal team trust quickly.
  • Ability to adjust to dynamic project situations and manage critical decisions with tact, respect, and professionalism.
  • Ability to read architectural and engineering plans.
  • Familiar with ADA and CBC signage code.
  • Familiar with general contracting/architectural terminology and processes.Benefits:
    • Choice of select medical plans.
    • Dental Plan.
    • Vision Plan.
    • Holiday Pay.
    • Simple Individual Retirement Account (IRA) Plan with employer contribution (matching up to 3%).
    • A great organizational culture centered on transparency, honest communication, prescribed process, and personal responsibility.About GNU Group:The GNU Group (www.gnugroup.com) is a San Francisco Bay Area based environmental graphic design and project management firm, focused on elevating the experience of people and places. Our multi-discipline studio employs a creative staff of professionals who provide planning, design and turnkey management for branding, environmental graphics, architectural signage, wayfinding and turnkey implementation. Our areas of project expertise span the healthcare, retail, corporate, hospitality and mixed-use sectors.About Impec Group:Founded in 1991, Impec Group makes the workplace work better for you. We help clients drive positive employee experience by delivering effective workplace solutions, which encompass Workplace Strategy and Technology, Project Management, Operations and Maintenance, Workplace Staffing, and Branding, Wayfinding, and Signage. Today we are headquartered in Santa Clara, California, where we act as an innovative workplace solutions firm, servicing fast-growing companies, cities, and prominent organizations nationwide.Employment authorization will be conducted via E-Verify within the first three days of employment.Impec Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
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Keywords: Society for Experiential Graphic Design, Concord , Senior Project Manager - Signage & Wayfinding Strategy, Executive , Pleasant Hill, California